National Energy Board 2017-18 Departmental Results Framework

National Energy Board 2017-18 Departmental Results Framework [PDF 201 KB]

Table of Contents by Core Responsibility

Energy Adjudication

Making decisions or recommendations to the Governor in Council on applications, which include environmental assessments, using processes that are fair, transparent, timely and accessible. These applications pertain to pipelines and related facilities, international power lines, tolls and tariffs, energy exports and imports, and oil and gas exploration and drilling in certain northern and offshore areas of Canada.

Energy Adjudication Departmental Results
Departmental Result Result Indicator(s)
Energy adjudication processes are fair. Percentage of adjudication decisions overturned on judicial appeal related to procedural fairness.
Energy adjudication processes are timely. Percentage of adjudication decisions and recommendations that are made within legislated time limits and service standards.
Energy adjudication processes are transparent. Percentage of surveyed participants who indicate that adjudication processes are transparent.
Energy adjudication processes are accessible. Percentage of surveyed participant funding recipients who agree that participant funding enabled their participation in an adjudication process.

Safety and Environment Oversight

Setting and enforcing regulatory expectations for National Energy Board-regulated companies over the full lifecycle—construction, operation and abandonment— of energy-related activities. These activities pertain to pipelines and related facilities, international power lines, tolls and tariffs, energy exports and imports, and oil and gas exploration and drilling in certain northern and offshore areas of Canada.

Safety and Environment Oversight Departmental Results
Departmental Result Result Indicator(s)
Harm to people or the environment, throughout the lifecycle of energy-related activities, is prevented.
  • Number of incidents related to National Energy Board-regulated infrastructure that harm people or the environment.
  • Percentage change of specific incident types on National Energy Board-regulated infrastructure.
  • Percentage change of near misses on National Energy Board-regulated infrastructure.

Energy Information

Collecting, monitoring, analyzing and publishing information on energy markets and supply, sources of energy, and the safety and security of pipelines and international power lines.

Energy Information Departmental Results
Departmental Result Result Indicator(s)
Canadians access and use energy information for knowledge, research or decision-making.
  • Number of times the energy information is accessed.
  • Percentage of surveyed web users who agree that energy information is useful for knowledge, research or decision-making.
Canadians have access to community-specific National Energy Board-regulated infrastructure information. Increased information specific to National Energy Board-regulated infrastructure in communities.
Canadians have opportunities to collaborate and provide feedback on National Energy Board information products. Number of opportunities that Canadians have to collaborate and provide feedback on energy information products.

Engagement

Engaging with stakeholders and Indigenous Peoples on topics within the National Energy Board’s mandate and role, beyond engagement on specific projects.

Engagement Departmental Results
Departmental Result Result Indicator(s)
Stakeholders and Indigenous Peoples share their perspectives and provide feedback regarding the National Energy Board mandate and role. Number of participants in National Energy Board engagement programs.
National Energy Board engagement activities with stakeholders and Indigenous Peoples are meaningful.
  • Percentage of surveyed stakeholders who engaged with the National Energy Board who indicate that the engagement was meaningful.
  • Percentage of surveyed Indigenous Peoples who engaged with the National Energy Board who indicate that the engagement was meaningful.

Internal Services

Internal Services are those groups of related activities and resources that the federal government considers to be services in support of programs and/or required to meet corporate obligations of an organization. Internal Services refers to the activities and resources of the 10 distinct service categories that support Program delivery in the organization, regardless of the Internal Services delivery model in a department.

The 10 service categories are:

  1. Management and Oversight Services
  2. Communications Services
  3. Legal Services
  4. Human Resources Management Services
  5. Financial Management Services
  6. Information Management Services
  7. Information Technology Services
  8. Real Property Services
  9. Materiel Services
  10. Acquisition Services.
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